Still Working On It
Hello and welcome to this update on hacking software, and the promised security of my bank account.
If you have been reading, you can see that I found someone had hacked into my accounts and requested a refund for the service that was keeping the Trojan Horse from munching away at my work.
No one is surprised at how all parties involved attempted to shift blame to each other, while my computer went without protection. It took me four days to sort it out on my end, now for Support Mart to come up with their findings.
I started at my Credit Union and they immediately took offense and only heard accusations. When I was able to clear that energy from the room, we started to brain storm a plan to back up what we did know, so Support Mart would have a clear path to investigate the situation as it was for me.
Legally, my Credit Union has no power to change anything about my Travel Card. They only sell the option and service so I do not have to give all the personal information to companies offering this kind of service to people.
They can begin the relationship but once I use the card, it is all in the hands of the company maintaining my, Travel Card, account.
I was able to obtain, “Hard Copy”, proof of everything that happened with my account from my Credit Union.
Looking up the date, April 12, 2012, you will find no reflection of any request for refund activity.
While I was still in the meeting with them, I requested that they be my,“Big Dog”.
To make a call and have a conversation that would engage this company maintaining my Travel Card account, in this investigation.
To again, verify that no activity had happened on April 12, 2012, other than what we had seen recorded in the list of activity my Credit Union had available for me by April 16, 2012.
They agreed that there was no other record and asked that I call them to secure the account with proper pin numbers and passwords for appropriate access and/or protections.
When I got home, I called them and made the necessary effort to do just that. Again, I was told that they did not find any record of activity other than the few transactions I had made that day.
I had taken the card out to use it at a gas station to see how it would work, before going on a trip. Just being careful to understand the thing before I was out on the road with it.
With the hard copy from my Credit Union and the assurances from the Travel Card Company under my belt, I called Support Mart back.
They are very kind but really, I was short tempered and had no respect for the almost, “lip service”, I felt I was getting. I had to catch this man up for a long time and he could tell I was losing patience.
Finally, I just said, “Listen, you have allowed someone to make a change to my account and have removed my access to the protection I payed you for. Your people accepted this change without even calling me to verify that it was me and this is unacceptable. No apology will fix this. No apology will protect me and nothing about this account could seem safe in any way. I have been under attack and you were hired and payed well for the service. I have hard copy proof, in my hands, that it is not even legal for my Credit Union to do what your company says they did. I have hard copy proof that no refund was ever asked for, filed for, or given. I expect the four days you denied my account to be added on to the end of my contract and I expect to know who did this, what their name is, why they did it and what keystroke actually accomplished this horrible mistake. I am a customer of your company and at this point, I have proof that I have been harmed by your people while your people have forced me to obtain the proof. Now the burden of proof is on you and I expect to get the answer I was promised, in the mail, in hard copy form. Can you verify if the investigation is even going in?”
Silence, then more apologies.
He said, “Maam, even I can understand your frustration and I assure you, your money was never refunded and you are protected and your account is active.”
Again, I told him I was aware that my money had not been refunded, I am asking if he can verify that someone is looking into who and why and when his company allowed someone to cancel my account without first verifying that it was, in fact, me that was making the request.
Four times we danced this dance and I am not offended by the language barrier, just frustrated at the sound of lip service when clearly the phone tech was stumped and hard pressed to make it right without understanding how their company could make this happen to me.
I asked him repeatedly if he could see anything on his screen to verify an investigation was going on. Very frantic clicking keys in the background told me he was, in fact, searching for the information I was asking for. Finally, he said that yes, he could see that my account had been escalated to an emergency level investigation and that it was going on at a higher level than he had authorization to access.
Now this sounded like what I was looking for.
This sounded like proper business practice for a world wide service advertising to be Microsoft Certified.
The fact that I had names, times, dates, phone numbers, made him work for it. He knew the men I was referring to. He knew they were not due in for their shift till the evening and had no options left but to do as I ask and look at what was being done, so far.
Again, I am quite clear that this will be a mystery with no answer.
I understand that they do not wish to admit someone harmed me. I know how this looks and it is unacceptable to allow this to happen to someone who comes to them, under attack, and simply let the ball drop like this with no explanation.
Still unacceptable to me.
I have done my leg work and I have proven them to be wrong in their explanation so far.
Now, we wait.
We are all waiting to see who did this and why.
As soon as I receive anything from them, I will scan it and get it here for all of us to consider.
I will include the original invoice for you so we can compare what they sell and what they actually provided.
I have been so pleased with the individuals who work with me online.
The tech support has been a real comfort and education each time I have called in for another cleaning of my system. The last time they worked on my system was April 9, 2012 and to find the Customer Service Dept. so happy to just cancel me without verifying it was me, tells me the tech support is the strength while the records dept. sucks.
Harsh words?
Not when you consider I paid $350.00 to these people for anti-virus support and they so casually allowed this interruption to take place.
I was not happy but could tell that his man was clearly making all the effort his level of customer service would allow him. I do believe that much.
I thanked him for his effort in my behalf but told him that it was clear to me I would have to review the findings of the investigation to determine if I had hired the wrong company for my tech support and anti-virus protection.
Again, he was generous with the apologies.
Again, I told him it was too late for apologies as I had been compromised by his company and it had not been made right yet.
He said, “Oh, no maam, it has been made right, your account is active again.”
I just sighed and reminded him that I was aware they had re-activated my access to this level of tech support, what was wrong is that they had allowed someone other than myself to cancel my protection and account and they had not verified with me before accepting the questionable request for refund. I had been asked to pay again, before being able to get tech support and this is unacceptable business practice in any Country.
Do you remember what the Wicked Witch of the West said, as the water Dorothy spilled on her, melted her, before their eyes?
You remember her from the Wizard Of Oz?
In the end there was only a man behind a curtain moving things around but making it look like magic to the munchkins.........
The Witch was melting and she just kept saying,“What a world, what a world, what a world...........”
All I can say today is, “Ditto”.
I will be on the road till the 29th of this month. Arizona bound and ready to rest.
I will have declared my Chapter 7 bankruptcy, cleared the way and will be headed for brighter days.
If I find any information worthy of your ears, I will get it down for you, from the road.
If you don’t hear anything, it just means this isn’t over yet.
Thank you to those of you who are registering for this blog.
Your interest and company gives me more strength.
There is so much waiting to do with this blog.
Eventually, I will even attempt to sell something to you.
Something that I find is worthy of your hard earned money.
Something I believe will be useful to you on your journey.
For now, we are all in this together and these reflections are always here because I understand that lots of my readers are actually in the same boat as I am.
I always hope that by telling these tales to you, you are understanding that you are never alone and that you are in very good company.
For now, be kind to yourselves and laugh often.
Watch the sky for beauty and strength and remember to pace yourselves.
What you are working for, is for you.
You matter.
You are beautiful.
We are made stronger when we join together and talk about what we work at.
I always appreciate your reflections and comments and I look forward to hearing from all of you.
Let’s make this day a really good day and be productive.
Joyful in the task.
Joyful.
Always.
Tags: affiliate income, Bank Of America, blog-o-sphere, Blogging, Donation, e-marketing, education, education online, embedding, Encouragement, Forward Motion, Google, Help, Innovation, Insights, integrity online, Internet Respect, Internet Speedway, SEO, strength, Survival, well-being, WordPress
THIS IS CRAZY
It’s me again.
I just have to share this with you.
Someday, you may find yourself here, fighting for what is right to you.
Keep your head up.
Yes, I cried.
Yes, I kind of freaked out.
No, I am not done yet. I am so not done yet.
I was attempting to balance my records for the,“TRAVEL CARD”, that is the replacement for credit cards I kept for online purchases, gas purchases, and etc.
It is referred to in previous posts and is a compromise people use when declaring Bankruptcy. It is a tool that requires care, is all. I was in the process of keeping track, attempting proper care with a good record.
The Credit Union that I am a member of, gave me a record to refer to as I create a register similar to any register connected to your checking account.
Having hired a company to provide Internet support and protection, I was looking on the record for the charges to record. Often International charges come out different than you first expect because of the additional International fees.
Not a big issue, just something to record so the amounts are correct when funds are needed again.
The record for the, “TRAVEL CARD”, activity was quite detailed but hard to understand. Kind of like attempting to read HTML without any idea what the symbols and letters mean.
The very first charge would have been from the, “Support Mart”, people who are caring for my system and keeping the Trojan away. The charges were confusing but only that I could not find the actual total charge and wanted to get it right in my register.
I just went to the icon on my computer home screen and checked for a telephone number to call, for information. I never expected conflict.
Conflict was waiting for me and it blind sided me, I can tell you.
The phone tech informed me that since I had put in a request to reverse the charges, I could not get support today. I would have to pay again to find anyone willing to help me.
I did not put in this request and my Credit Union was unaware of any request for reversal of charges last Friday. According to Danish, (pronounced, Deneesh), the request was submitted Thursday, April 12, 2012. He said his records show that I submitted this request for a reversal of charges. I asked what information was required to verify it had been me making the request. He was unsure.
I went in to get my record of activity, Friday, April 13, 2012 and there was no record of any request for this reversal of charges. They did not seem aware that any funds would be re-loading into my card balance and verified the amount left on my card as less than the reversed charges.
Having told Danish this, he said that the funds would not appear till 10 days from now.
I’ll say it again.......THIS IS CRAZY!
When I asked who authorized this request he told me that the Credit Union would have had to file the request for me.
Since no one asked them to do this for me, I can’t wait to hear what they say about the transaction reversal and the forms necessary to file such a request.
There will not be a form that I signed because I did not request this reversal.
There will not be authorization numbers or confirmation numbers because I did not attempt to reverse the charges. I have counted on this company to act as the back-up I need, since the first day that the Trojan Horse Virus shut down my computer.
So far, there is no way to find out who asked for this reversal of charges or why.
Tomorrow, Monday, I will go to my Credit Union and request a copy of the form they filed to get this reversal of charges.
Attempting to sort this out, I keep remembering the fear I felt as the iSpeedway catastrophe and theft, went down.
But because of the covert nature of this situation, the only connection I may fear I have to the conflict and threats I received from Omar Sayed, are the messages left on my home answering machine, telling me that “Casey” from “iSpeedway wants me to call her back. Calling her at the number she leaves me does not help. The phone just rings and rings but no one answers, any time of day.
Both times that this woman left the message, the Trojan shut my computer down the next time I attempted to access the Internet. The laughter and the whispers, in the background of the message, are disconcerting, to say the least.
Just as the person leaving the message stops speaking, there is another person who laughs and whispers,“Do you know who...”. Then the calls ends.
I mean, leaving the same arrogant message, complete with laughter in the background, really?
She says that she is a, “Marketing Manager” for iSpeedway.
It’s just that back in 2011 we were informed that iSpeedway.com does not exist anymore. That they lost their license to do business, but then re-appeared as Internet-Speedway.com
Hmmmmmm.......
Today, I am telling you that I don’t know who is after me but they are here again.
A Trojan Horse does not wander and then find us, they are built and set on us, by someone who intends harm to us.
I will be having my, “Paperwork”, meeting with my attorney for the bankruptcy, tomorrow.
I will be jumping through a few hoops as we set me up for the Judge.
After I have completed this meeting, I will be calling India.
I will be asking for the supervisor, assigned to this conflict.
I will have been to my Credit Union and I will have any information those good people will have for me, as record of what happened in my name, on April 12, 2012.
If it was from a computer, I am thinking there should be an IP address left behind.
If it was done by phone, there will be a phone number, of call origination.
If there is any way to access my accounts, without my permission, there will be a trail to follow.
I doubt it was an arbitrary mistake some computer made.
I doubt I will ever know the truth.
I just know I will be talking about it.
We will all be watching, as whomever it is, attempts to shut my mouth.
Be strong.
Be joyful.
Be well.
Always.
Tags: affiliate income, America, Bank Of America, blog-o-sphere, Blogging, Credit Unions, dishonest business practice, e-marketing, education online, Encouragement, Forward Motion, Google, Help, Insights, integrity online, Internet-Speedway.com, iSpeedway, Keywords, Law of Abundance, Mortgages, Omar Sayed, SEO, Support Mart, Tech Support, well-being, WordPress
I’M STILL HERE
Thanks for asking.
Funny how this getting ready to accommodate Bank Of America has quieted this writer.
No, really, even this chatty bitch.......
But, not to worry.
Whomever it was that set the Trojan Horse on us only slowed us down with the nonsense and expense. They did not ruin anything, just caused us to learn.
The possibility of catastrophe, creates education.
Gave us food for posts, too.
But me......I am busy taking my home apart and piece by piece, selling and giving away those same things that gave me strength just to include in my visual life, here in my cottage. Yes, you are listening to the thoughts and messages of someone who has lived a treasured time in a 1934 cottage.
Pretty cool place to fall back into after a hard day at work.
I will find another pretty cool place but for now, I am watching my things walk away at each yard sale and doing the best I can to keep the let down from taking my energy.
That translates into fighting depression.
One good thing about all this is the smile on the face of those grateful people who are also fighting so hard to keep quality of life while they struggle to live in this Country. A place where the coming Presidential Election constantly reminds us that the only people who are comfortable in this conflict, are the “Wealthy”. The, “one per cent”. The political ads are the constant reminder that we are supposed to trust these people, but understand that we may never be as comfortable as they are. Never feel as safe and cared for as they do. Some of us realize that their pets have better health care than we do.
The conversation about that doesn’t ever get anywhere.
They don’t get stuck on the couch with worry over where they will live, how they will feed their kids, how they will get the bills paid with so little income available to work for.
Tough times for so many, I am made stronger when I am able to get my things to those who have so much less than I do.
Shall I tell you some of the stories I have been getting when people show up at my yard sale?
Perhaps you are in this situation and you have found yourself unable to open to your options.
I am one who understands and I say to you, fight the urge to isolate.
It only helps for a little while and then if you stay alone too long, people won’t understand your quiet, almost uncomfortable tones.
So is this where we only contemplate courage or is this where we reach for strength in the stories of others.
Debbie is a round faced, almost thirty something, clearly struggling but still conjuring joy, kind of woman.
She has relocated herself and her two young girls to this town.
She sometimes sounds like she is from the East but it is only important that she found this town to raise her girls.
A very good place to raise healthy, sane adults.
At an earlier yard sale she told me that she lived around the corner. It was a sale of items from the inside of the house so she was very interested in linens and towels and such as that.
I never realized how she was struggling.
I never saw her fear, only her smile.
It was a chaotic day and her memory faded with the sun as I cleaned up what was left and got it to the thrift store here in town. It is a charity that provides daycare for the local kids who have parents unable to pay for the care. Cool, huh.
So when this last sale went down, it was the garage stuff. All my tools, equipment for keeping up repairs, cleaning supplies for my commercial accounts that no longer use my services and of course, paint and painting equipment.
Then there was the shelves and the table from the laundry, a desk and light, the big entertainment unit that was the yard work tools keeper, etc., etc., etc.
Only had a few hours to pull that sale off. The 80 mile an hour winds were predicted to hit by noon, that day.
Yes, that is heavy wind but that is how winter ends here in our desert haven. We tie things down and count our blessings that it isn’t snow......
So it was around 9:00 that morning when she and her mom came by. I was busy with other shoppers so I didn’t recognize her at first.
She had been looking at the table with two matching stools, for a very long time, but she never spoke to me. That is often the case with yard sale shoppers. They are in another world as they attempt to visualize the item sitting in the spot they consider, for the piece.
We all do it. It isn’t necessary to speak, just to smile. She did.
When she finally spoke, she shared a mouth full.
She wanted to know how much I wanted for the little table set. I told her it would be nice to get twenty dollars but the idea was to get this stuff to the people who could really use it and not just to those who buy to re-sell for profit.
She smiled again, just before she broke my heart.
She said, “Well, I can’t afford that much but we don’t have a kitchen table and my girls don’t have a place to do their homework”. Her girls are 9 and 7.
She had also looked hard at the sweet little black computer desk but had moved back to the table set for the double duty of it, I am sure.
I told her it needed to be twenty dollars but I could throw in the desk to sweeten the deal.
Such a good feeling to help someone struggling so hard to be a good mom.
I know that one.
I do.
So with one very sweet smile she ran over to her mom and told her how wonderful this had turned out. Then she fretted and though I was with other customers, I could see she was coming back to me so I just went to her and asked if she had anything else she hoped for. It wasn’t that.
She said she didn’t have a car or truck to move this stuff. The car they were in was her mom’s and it had a hatchback but the stools were the only part of this deal that she could get to her house.
I have a truck.
I have a son who is over six feet with the strong back of the wonderful young man that he is. I have the ability to help.
So I told her it would all work out and just asked my son to be a delivery service for her. He smiled.
You can guess the rest.
Thing is, her mom kept looking at the big shelves standing closer to the house. They were attractive though older than most preferred. It seemed as though they weren’t going to sell. I knew who I could give them to. I didn’t mind giving them to the young couple up the street. They had even asked for them if they didn’t sell, because they really couldn’t afford them but also needed them. The couple up the street were at work and Debbie was here with her mom. The twenty dollars was hard for her to part with, I could tell. I looked at her mom and I could see she was struggling, too.
Opening my heart to these two women pulled me away from the hurt of losing so many of my things to this effort.
I told her if she really could use them I would give them to her for five dollars and my son would also deliver them with the table set and desk.
People dancing in your driveway can really lift your spirits......
By end of day, those same things were delivered and Debbie’s two sweetie girls had a desk and a kitchen table and two very large, dark wood shelves that would stand almost floor to ceiling in one of these little cottages.
That mama was feeling a little stronger as the walls in her house started to warm with furniture and comforts created by her courage.
Both of us were made stronger that day.
Two days later she knocked on my door while I was getting dinner.
There was that grin and hopeful sound as she asked for permission to go through the boxes still sitting in the driveway, waiting to be dropped off at the charity. I sat on the front porch munching my bowl of pasta while she chatted me up and searched through the shoes and purses and odd items at the bottom of the box. Then she went to the other box and gasped. She said, “Oh, there are dishes in here!”
Here is where she started to wonder if I would be asking for money. Of course this box might have generated twenty or thirty dollars just with the dishes and kitchen tools. Of course, I could have hoped for income on it.
I knew that I didn’t require her hard-earned cash. She told me that she didn’t have any dishes, just odd pieces her mother had shared with her, for the girls.
Have you ever tried that hard for anything?
I know where she used to work, they are struggling and cutting the staff to accommodate the hard times.
I know what it feels like to stare at the walls of my home and feel desperate to change the conflict, only to understand the powerless feeling of some kinds of compromise.
She needed me to deliver the heavy boxes and I did.
As I drove away, she was carrying the pieces into the house. I warmed to the feeling the smile she also carried, gave me. It was the smile I had when I brought those same things into my home, for the quality of life I had hoped to provide, for my children.
The good stuff.
So, then we have Gretta.
Gretta is 91 years old and very happy to share that she has a Birthday coming soon.
Her grin can bring the birds to sing.
She does not show a struggle when she comes to my sales, though walking is clearly getting to be more of an effort for her.
She does not even buy anything, ever.
She only brings her grin and her story.
Yes, she has come by for years.
No, she has never bought anything but she always leaves me with a warm reflection of who she really is. Worth more than money, sometimes.
Perhaps you will agree.
The story begins when she was twenty two.
She reflects on what it was like for her to afford clothes for work.
Considering her age, this means she was most likely working in an office somewhere.
A receptionist, or perhaps, a secretary.
She said she used to shop in the “seconds” stores, so she could afford the quality and not have to give up too much to pay for what she wanted. If you are unfamiliar with the concept, it is when the bigger stores leave behind clothing that has an imperfection like crooked seams or zippers that won’t work or in this case, a missing button.
Oh, Gretta loved this suit.
It was a beautiful cream color that made her then, blond hair look so good.
It fit her as if it had been made for her and she knew that she could make it work with other items in her closet, so it would create more than one outfit.
She asked me, “Do you know how hard it is to even find your own size in places like this?”
The price was more than she could afford but she wanted it so much and by keeping a tighter budget, she felt she could pay it’s already reduced price.
Gretta’s smile at the memory always catches in my throat. She must have been such a beautiful young girl in the big city.
So far from her mom. So hopeful to make a life for herself, before falling in love and making a life with a husband and children. She told me once that she had had four children.
Anyway, here she was, spending her money on this suit and carrying it home to try it on again so she could really admire it, in her own mirror.
Then, she noticed that one of the buttons was missing.
The buttons were covered buttons and were not going to be found in any fabric store. They were made with the material the suit was made with.
She was so disappointed.
She told me that she went right back to the, “seconds”, store to ask if they had a “button box”, for all the strays, from all the clothes.
She was so cute as she said she searched and searched but could not find one to match the suit.
She said she went over to the rack to see if anymore suits were still there.
She found only one but it wasn’t her size so she couldn’t ask for a trade.
She said she couldn’t wear it without the button and she didn’t want to return it so she took a button from the one, still on the rack.
Yes, she stole it and secretly left with this stolen button only to return home with guilt and discomfort at the thought of her covert dishonesty.
Now, you may be thinking, it was only a button. It wasn’t going to make any difference to the shop owner. It wasn’t going to make the suit, still in the store, less beautiful or useable for the woman who it would someday fit.
“After all”, she said, ” I bought the suit with a missing button, someone else could buy this one and think nothing of replacing all the buttons, to make it look right again”.
But then she told me that it still just didn’t feel right.
She slept that night but not very well. It bothered her that she had done what she had done. It made her feel like she was a thief and she just couldn’t make an excuse for her actions.
Here is where she touches my heart every time she tells me this story.
She said after her very troubled sleep, she got up the next morning and took the button back.
She waits here, to let me ask her what I ask her.
“Gretta, how do you re-attach a button that you have stolen, in front of the staff and not get caught?”
I think that Gretta actually loves to tell this part.
She smiles this impish grin and says, “I couldn’t bring a needle and thread but I took a little safety-pin and pinned it in from the inside. No one could see what I had done, and the woman who might buy the suit, wouldn’t lose the button, on the way home.”
My answer is always the same. “Brilliant, Gretta, just brilliant.”
She tells me that she always remembers this because it is wrong to take things without asking.
She says it wears on you even if you think you can forgive yourself. She says it is just important to try to make things right.
I asked her if she lost any more sleep and she smiled and just said, “I sleep very well.”
I always enjoy her, even if she never actually buys a thing.
Wouldn’t you?
One more, then I will close for today.
Thanks for sticking around while I reflect.
So, Alex and Anna are new to the game, but learning as they go, just like us.
Times are complicated enough without the struggle of just being so young you simply don’t understand what options you have.
Having been born in this town, Alex has more insight than most, when it comes to understanding the people who were also born here.
Being such a very small town just outside of such an awesome world destination like Las Vegas, NV, we are often just making our way out here, while the money from Vegas does not make its way out here.
Alex builds an income, taking people Kayaking, out on the lake.
Lake Mead, is only 6 miles from us. It is very smart to share what he knows with the tourists that are overwhelmed with the beauty and wild side of the this National Preserve.
Also, working out on the water for a living is a beautiful and fulfilling choice of employment. They are a very sweet couple full of hopes and wishes and all that energy.
Good energy.
When they moved into this neighborhood, they rented a house that had once been such a beautiful little place. It had all but been destroyed by the two previous couples, that rented it.
We were all so hopeful each time, only to watch as the beautiful lawn became nothing more than a parking lot. After those people left the next couple used it to let the dog relieve herself, but never cleaned up her droppings. The smell was almost worse than what it looked like, as we walked by.
Sad really.
Then we met Alex and Anna.
Alex’s mom runs the local garden center, behind the Auto-zone store.
Small town, very small town.
With only a month of work, Alex and Anna transformed that ruined front yard into a beautiful vegetable garden, complete with the funniest, home-made scarecrow and an iris bed, along the sidewalk. It has a precious look when the corn is up and the tomatoes are leaning into the iris. Purple and white, bearded iris.
Last year, the green beans were thick and deep green and very tasty.
So, when they came by, I was glad to let them shop before the sale really opened.
I only work a yard sale on a Saturday morning.
They work Saturday mornings on the lake.
You understand.
These two people are the ones who asked for the shelves, if they didn’t sell.
These two people came here with nothing in their house to work with and have struggled to fill it, even with chairs to sit in.
I have been proud for their moms because they are always ready with a grin and a chat, no matter how hard it looks like it is getting for them.
Wind is deadly on the lake and being out in a kayak isn’t a lot to work with, should you find yourself rocking in the waves. I was concerned for them that day, since the wind was so strong, so fast. By 11:00 the first big gust had thrown a shelf unit into me that left a bruise the size of a small book on my arm. I could only imagine them attempting to get the tourists back to land, if they were still out in the open water.
Alex told me he just got them all into a cove to wait it out.
In the past these two have found my generosity and have shown me their gratitude for the kindnesses I have offered.
Because they were taking a group out on the lake, they missed this sale. They missed the shelves.
It didn’t shake their joy. The day they came, before the sale, Anna found the white wire garden edge that she had hoped for. It is now a beautiful edge to the vegetable garden. Alex is pleased to have a barrier against the sidewalk traffic that somehow seems to carelessly walk on the bulb garden.
I include these two because they are us.
They are quietly beginning a life together, just like some of us did.
They have hope and are so happy to have anything to work with, while they love each other and build their life together.
My financial complications have provided cast iron pots and pans for the kitchen that up until the day the cookware was available to give to them, was empty.
An empty kitchen in an almost empty rental.
The cat tree that looks like a huge cactus tree, almost as tall as the ceiling, now gives their rescued kitty a perch that is safety from the over-sized, surprise package, rescue puppy, that now chews anything left unattended, on the floor.
They paid me well for that one.
I only had to make them promise not to tell Moe.
She is one of my kitties and she felt it belonged to her.
It did.
Now it doesn’t.
We are all giving up things we value.
We are all making the effort to value who we are, more than what we have.
What we have has a different value now.
It’s a different perspective around here, while we prepare to get our sweet selves to new digs.
Life goes on.
People change, life will change, time will erase emotion.
Stay strong my dear readers.
Remember to be creative and inspired as you make your way.
Lately, the chant is...
“Imagination is reality, create your own.”
Here we go, creating and sharing and hoping this will work out for the good of all.
Head up....eyes bright.
Thanks stopping by.
Always.
Tags: affiliate income, amazon.com, America, American, Bank Of America, blog-o-sphere, Blogging, Blogging for Income, Cox Communications, Donation, e-marketing, education online, embedding, Encouragement, Forward Motion, Google, Help, Innovation, Insights, integrity online, Internet Income, Internet Respect, Law of Abundance, Mortgage Holders, Mortgages, SEO, WordPress
A TROJAN HORSE
Yes.
That is what Manish felt it was. (pronounced, “Maneesh”)
He said, “Oh!..no, ma’am!”
Strikes such fear into your heart, to hear something like that.
Still, we have been fighting something for months now. It is getting stronger while we are ending up just missing, online.
Oh, the moment this kind of thing sinks in.
It can steal your inner strength if you let it.
The thought of a crash and what follows. The chaos.......the time....the new expenses.
Our heart was pounding till we could hear it in our head, over the soft words of this very kind man.
You can refer to our previous post titled, “Insane Courage” to find us telling you about our recent Internet and computer conflict, here, at rubydooh.com.
When something becomes corrupted, you can’t continue your favorite efforts till you do the proper repairs. It is too easy to forget that this machine is so much like our body, our machine that we use to make our way each day, on this planet.
Just as Manish said, we should take care of it just like we take care of our brain and our body.
We intend to do a better job but we must commend all the good people who helped us yesterday. Just wonderful to watch them work, as they chased the virus out of this system.
It was February that we chased this thing out, for the first time. At least, that is a good guess at all this and how very strong this virus was.
We chose to pay a one time fee for getting it to let go its grasp on our files and move out of the system, but we didn’t use common sense and it cost us.
Considering the level of support the McAfee people provide, they may have included a warning that this would be a possibility. 20/20 hindsight......
We did not consider a need for future support and dropping this ball only required further investment on our part, as well as, the down time we experienced while the tech support sorted out what was left to work with.
Manish told us, ” You are in serious trouble, Ma’am, and I will have to get the help of all our senior techs for this one.” Thank you Manish for all the help you offered us as we attempted to remain good for something, here, in our pages.
It would seem this virus has only hovered in the network, waiting for the opportunity to re-enter our computer for a deeper munch of our files. It has become strong enough to blow through the anti-virus protection we have had up until now. McAfee is a strong company with incredible people to help you if you stumble, but they did not have enough strength to keep this Trojan out of our computer.
When we attempted to get online, yesterday, it was impossible and the blue screen forced us to make calls, search for and hire honorable tech support.
We started with Dell. There was an error message saying that some of the components could not be found and that software required re-installation. This is a Dell product and software would be easy to find with them. They said it was a tough error to find and that it would require a deeper investigation.
It was too costly to start at the beginning with them.
A phone chat with our service provider eventually told us the trouble wasn’t with them.
Next, we went to McAfee and checked on the Security Suite, provided to us with our Internet Connection.
Usually it is ample protection.
Having the right phone numbers in our February notes, was a gift. We just hoped someone would remember us.
Having had this issue in February and in January, the records spoke for themselves and suddenly, we had more to work with as we investigated our blue screen trouble.
In January, we purchased access to the tech support level we were honored to work with. We had paid $139.99 for the access to this group and the removal of the virus, as it was then. The access to this support line was for one year.
Manish took the call and we found him immediately understanding the symptoms and troubles reported.
Big sigh of relief....then hope.
After he gained remote access, he started to search behind the scenes, so to speak.
One long day, thanks again for the tenacity, Manish. You never gave up and your efforts were appreciated, more than you can know.
Something we learned in this effort is how important it really is, making the best choices and finding the funding for the “Best” protection.
Brendan Burchard tells us that if we are attempting to create an income online, we must “be” online, as much as is possible.
Well, if we intend to create an Internet income, we must act responsibly with our equipment. Nothing will prepare you for your momentary feeling of powerlessness, when a Trojan Horse Virus finds its way into your virtual brain.
The physical brain shows you how little you can do, when it is ailing.
If you are one of our kind and loyal readers, you may understand that these past months, we have recovered from a stress related seizure we experienced.
Ironic, isn’t it.
Actually, by understanding the cost we were paying for letting the stress take us down, it provided renewed interest in making our health stronger. Hopefully, more useful to this blog and our readers, as well as, making ourselves better company for our family and friends.
Good health is everything, you have heard this before, but responsible habits are required.
More sleep, calmer inner dialogue, supplements to heal on a cellular level,( Gingko, Evening Primrose Oil, CoQ10, better multi-vitamin), less sugar and caffeine, more exercise, more playtime..........yes, more time for laughter.
We have prepared for the impending bankruptcy. No small effort for anyone in need of this kind of financial relief.
We found, “Bankruptcy For Dummies”, to be helpful, as we prepared for the first conversation with our chosen Attorney.
Yes, we are still in a process, just calmer and more grounded about how this is going. Taking better care of the machine helps.
The life we live is no different than yours.
We commend you for the fights you win and the conflicts you sort out, as you make your way. Shows that your brain is working for you and you are caring for it.
The thing is, we feel we just dodged a very big bullet and our virtual brain is grateful for the care and feeding and most of all the, the new protection.
We are here today about the Trojan Horse Virus.
About what it took to help us be able to keep chatting you up.
We learned from the fight yesterday.
It was a fight to finally resolve this obstacle, and it is important to share what we now know. If this is an issue that presents itself while you are building what you hold dear, we hope you will find some strength here.
Some educated choices to consider.
If you intend to be online for any reason, you really must make the effort to understand the risk. As we said in our previous posts, taking care of this tool is such an important task.
So let’s identify this virus the way Manish did.
He first called it, The Beast of the Beasts”. A hacking software.
He said that it is very, very strong and that it could have done lasting damage.
Then he spoke the correct title......csrss.exe......!
If you have encountered this bad boy, we hope you will reflect here in a comment, so our readers can find an education in your reflections and encouragements.
We were fortunate to find encouragements all through the day and, wow, it was pretty scary for a while there.
It is a productive habit to take good notes.
It begins when the conversation begins.
When your tech support answers, they always speak their name. Jot it down so you can say their name back to them in your conversation and also in your grateful farewell.
Get all phone numbers and URLs, if you can.
Your effort to take good notes is simply being proactive at a time when you have to give over your personal power anyway. Why not remain useful to yourself?
Date and time is useful a year from now......
So when Manish was done investigating, or at least he had seen enough to know it was a bigger issue than he alone could accomplish, he explained the point of different choices in Internet protection software.
Simply put, when you have a Microsoft product, it is preferred that the protection software come from Microsoft. The engineers at Microsoft create the software from real experience and knowledge of Microsoft needs.
Makes good sense but then how to choose what software is needed? And what about ongoing support for the things too hard to understand as they are happening? What about monthly service contracts and then how does it fit into an established schedule?
Not to worry.
Because we work with a Microsoft system, we are comfortable with this choice. Microsoft tech support was very kind and efficient to work with.
The choice Manish suggested for our particular needs was probably a choice he was most comfortable suggesting. We enjoyed the connection he had to these people and how easy it was to move from his department to theirs, as the process moved along.
The software and service we chose is called, Microsoft Security Essentials.
The URL was, www.callingcard.supportmart.net and we suggest you make a visit to see this. Manish had the access but we bought the ability when we hired them.
Now we have the access through the screen icon and our account.
Manish generated an account and account number for us. It is unclear if we would have gained access to this software and service on our own. The day and the process were not interrupted for very long. While we went to arrange for the payment, Manish continued to work at clearing and cleaning and healing the problems. Like he was making the system ready to be worked on by the team at Microsoft Security Essentials. He called us back at the agreed upon time and our effort continued almost uninterrupted.
Outstanding tech support.
Side note here.....
If you are attempting to live in this world without a credit card, try your local Credit Union. You will need a checking account, usually they will require you to keep a savings account, also. Savings make better interest rates so this is cool.
Then you simply ask if they can give you a, “Travel Card”, that is Internationally accepted.
It is not a “Gift Card”. A “Gift Card” can seldom be reloaded. A “Travel Card” is meant to be reloaded so you don’t have to carry your usual credit cards while you travel.
Standard issue “Money Cards” that you will find in most stores, include hefty set-up and monthly fees and require too much personal information to even access the group providing the card.
The “Travel Card” had a $7.00 fee to create and the funds were just transferred from an existing account. Reasonable verification without all the personal information required by other cards. No monthly fee.
Just an FYI but it seemed important.
So, it was a “Travel Card” we loaded and then used to pay online. Yes, it felt safer to just be giving a “Travel Card” number for processing.
Worked just fine.
The Microsoft Security Essentials agreement that we agreed to and paid for, is a lifetime membership for support, support software that removes unwanted intruders from the system each month, phone calls to check on my needs. Manish will be my phone tech. The fee was more than wished for but it was still only $349.99. Manish will be calling every two weeks to check on this situation and offer support. If we understand correctly, he will work with the people at Microsoft Security Essentials, to maintain this computer and its software.
The icon remains on our screen, to reach them in his absence, should we need them.
It was wonderful to watch the work as it progressed and while the virus was being removed.
All along the way, it was required that we stay in front of the screen to give permission to do each task. No information was lost and nothing happened without our company.
We are very impressed so far and look forward to feeling safer now.
It was a way to work with people who could understand how to clean out this system and bring the equipment back to a stronger, safer level of ability.
It was a way to create a relationship with an honorable group who enjoy doing what they do for a living. We are grateful and prefer the ability to be present for work that is done.
They gave us a new, stronger brain/registry to work with and they will be here to help us care for it, for the next three years. At least we will be getting calls for the next three years. After that it will be a lifetime membership that gives us options for the support we need by then. Good to know when you consider the changes coming to the Internet in the next few years.
Just a click on the icon and we are taken to the page where support can be found and records reflect what has been found so far.
Excellent.
In building anything online, it is appropriate to build relationships with others online. Just make good choices and afford the best you can afford. Pay just a little more than you can afford, if you are smart. You will find it worth the investment when you consider the cost to replace what you may lose.
Another thing Manish shared yesterday still kind of haunts us.
Because Facebook is so big, it stands to reason that we should act carefully when working with the force it has become in this world.
Also, hackers never take time off really.
This was just the first time hearing this and we think it is something to share.
Evidently, when someone tags you in a Facebook photo, viruses in the taggers computer are able to be shared with the one that opens the file of Facebook photos.
Mind boggling.........
So, simply set your Facebook account to say you prefer not to be tagged in other people’s photos. Is it really that important to find yourself in photos other people have in their folders?
If you were there, you can ask for the photo to be sent to you....
Better than possible viruses sneaking into your files.
...munch.....munch.....munch.
It would seem that we are done chewing on this one.
That was taking it too far, wasn’t it.
Got carried away.
Hope this has been a good read for you.
Glad to still be here.....yeah.
Always.
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We Found This.
Hello and welcome.
We have been working Internet complications again.
This time it would seem one of our plugins decided not to get along with all the others.
Though we are confident that uninstalling the plugin will make a difference, we are noticing the amount of comments included in one of the threads that our spam folder caught for us.
Some are very kind, some are unnecessarily harsh and we are confused about the choice of words. When we attempt to copy and paste, our computer will not give us the outcome here, only on our notepad. Tells us to delete these messages as they appear to be the work of a program that sneezes comments out so the one URL that they all appear to come from, is reflected.
Interesting turn of events when we just published a post that considers these programs.
Just good to get our dashboard back. Good to have access to this project again.
Hope you are well and we will return after a few minor adjustments are made.
Be well and keep the inspirations alive.
Always.
Tags: affiliate income, amazon.com, American, Bank Of America, blog-o-sphere, Blogging, dishonest business practice, e-marketing, ebay Network, education, education online, embedding, Encouragement, Forward Motion, Google, Help, Innovation, integrity online, Internet Respect, Internet-Speedway.com, Law of Abundance, Mortgages, Omar Sayed, scams, SEO, strength, Survival, well-being, WordPress
Time For Comments
Because it has been so very constant here at RubyDooh, we feel we have been remiss about answering all of you who are generous enough to leave comments for us to find.
Our apologies if we offend or leave anyone feeling left out.
This ride is a wild one and continuing to respect each other for the unique qualities we all bring to this table, has always held value in our practices.
We wish to answer some of the Comments here, because we guess that you are possibly like us, when you search the web for good things to think about.
You probably look at the posts and skip the Comments Section because lots of the time, people are talking about things we are not looking for, at the sites we visit.
Today, before we jump into the 136 Comments waiting in the queue for response, we wish to answer just a few with more than a nod.
The first issue is that we often find a question about how we do not show spam on our site.
We do get a constant dose of spam. After all, computers run spam programs that search for any site that is unattended. We have guessed that leaving that Comment will keep the URL up, for Search Engines to find and count.
The game is deeper than that but for now, that says it simply enough.
Still, if you are attempting to create an income online through a blog or a site to sell from, you really should look into your dashboard.
Assuming you are working from a WordPress platform, you will find a drop down menu titled, “Plugins”.
Hover over the title till you see the words, “Add New”.
Click on this and you will find a screen offering you a search bar.
Go ahead, type in the word Akismet.
Let the search roll through and you will find many offerings to consider.
In our beginnings, we spent an entire evening just reading every offering we could find. Just the reading offers an education and we were unsure how we wished to move forward when it comes to spam.
Like lice, unchecked and uncontrolled, it can get under your Internet skin and won’t leave without extra effort........
The important thing when choosing is to value the choices other people have made. Sometimes respecting the experiences of strangers can save you the time of trial and error.
We specially like the star rating system and suggest you look first at all the five-star rated offerings. Then, just be brave and install what looks real, safe and trustworthy to you.
We chose the plugin that we chose because we like the fact that all comments can be caught in the spam folder till we make time to process each one.
When you use a program to catch your incoming comments, you can devote your attention in a more productive way and your readers and/or clients and customers are never distracted by the disrespect some visitors can practice.
Just saying.....
So now you have found the plugin page with all the Akismet offerings.
You have been brave and you have clicked on the details, read the info provided, and eventually, made your choices.
Just click on the install and wait it out. Not long, we promise.
When you have the plugin installed, the next thing to do is activate it.
Your “Installed Plugins” page is your next place to be.
Scroll down your list till you find what you are looking for and go to town... ^_^
Next thing you know, you rock, and your spam folder will be catching all Comments, till you can process them. Very cool.
When we first got on this train, we wondered why so many useful plugins were available without a fee. Just look at the info you will find in your plugin “Details” option. You will usually find the name of the person who created this plugin and you will find them saying they wish to be allowed to show their name on your site, as the creator.
Very reasonable request, don’t you think?
[UPDATE.]
Recent events beg for reflection. While we were busy sorting out the dreaded 505 error message that froze us out of our dashboard, we learned from the phone support who continued to search for the cause of our conflict. Though the trouble originated in our Hosts changes within their settings, changes that affected our site, we found many opportunities to ask questions about installing plugins.
We learned that when we install, compatibility with our earlier plugin installations can cause trouble for our site. Simply, as site owners, we have to keep a site and system that allows all of our plugins and widgets to get along with each other. The fact that the 505 message referred directly to the plugin with the error, we could have simply “uninstalled” and it should have fixed the trouble. Because the trouble originated in the changes our Host required, within their own system, the error message appeared to be the trouble when it was only an added complication that happened, at the same time as the Hosts issues were affecting our ability to work here.
Ultimately, the lesson we learned is no different than any life lesson, we all have to get along. Inspiration, though fun and educational, requires compatibility, within our sites.
Installing plugins requires that we check as we go, to see if the chosen plugins that we installed, have conflict to correct, after the install. Error messages can be the information that leads us to what is not getting along before it becomes a problem for our readers. Tech support says the act of “activating” the plugin, is after the fact. It is the installation that gives an opportunity to check for issues, before “activation”. Activation is secondary to installation so installation is where we should promote control over our choices.
Thanks for the Comments that address this issue.
This brings us to another Comment, we often find.
Our readers appreciate our choice of template. Thank you.
Sometimes we are asked where we found it or if we tweaked it somehow.
Again, we suggest you go to your dashboard for the,“Appearance”, title.
Hover dear ones, till you find the option to view, “Themes”.
Once you have found this, you will want to look at the top of your page.
Notice two tabs?
One says, “Manage Themes”, while the other says, “Install Themes”.
Go ahead and click on, “Install Themes”, to find a page with all the choices your heart could desire.
We have learned that the more boxes you check to instruct the program about what you hope for, the less choices you will find. Try not to narrow your search till you get your feet wet.
Don’t be overwhelmed, just go slow, read and read and read and then act.
Again, you will reflect the name of the creator of the template you choose, on your site. You will find the name of our template creator at the bottom of our pages.
Inspired individuals we enjoy promoting with each day we use the template.
We use the Desk Mess Mirrored theme.
Just like it looks at our keyboard, so it was a perfect fit.
When we chose our theme, we were hoping to bring humanity back to RubyDooh.com. We were the product of the assault made on us, by the people Omar Sayed employed to steal from the good people of this world. If this statement seems harsh, check under the tab at the top of this blog, titled, “Saved From ImElite/NancyMcEldowney”, and follow the path we reflect on there.
No matter what we find in this Internet world, we feel we are making choices, right or wrong. It is us, in the end, who must continue to live this life we choose. We have attempted to correct errors in judgement. Finding a more positive path for RubyDooh heals more than Omar Sayed has ever guessed could be possible.
Another trick we wish to share is how to keep track of everything as you move from one template to another, till you choose.
Keep two tabs open at the same time.
Use one to keep a visual of the site you already have up.
Use the other to wander the templates till you have a few installed that really please you.
Once they are installed, on this tab, click on them to see how you like the work you have already done, with a new look. We warn you, sometimes it will show a generic site or references to technical terms that you are not required to understand.
Just remember, installing does not activate. Keeping two tabs open insures you do not lose any ground you have previously gained in your efforts to create here, on the web, in most cases.
Okay, we have gone over two items from our Comment Section.
Now to address one that can annoy but deserves respect.
In our beginnings, we were trying to purchase multiple teaching programs being hyped to us, through our e-mail boxes.
Yes, it was costly but ITT Tech said it would begin around $40,000.00 and we were unable to generate that kind of payment so we chose small payments and occasional refunds, asked for within the usual 30 day refund periods most companies honor.
Many times we found repetitive programs being sold to us from affiliates of the sources who created these inspirations.
Refunds seemed the only recourse when multiple offers came to us for the same programs that had just been updated to look new again.
An underlying theme kept presenting itself. So often we were finding teaching programs that sold ideas to trick the search engines or take advantage of other people’s successes by getting our name out in the form of comments or small ads that hover or sneak up on the readers.
As you have seen, we do not like this concept or habit so lots of the programs seemed useless to us. What was of use was the offer of e-books that came with the programs, to entice us to purchase. Many time these added freebies had insights. Insights that we still use today.
Good, common sense ideas that only people who do this for a living can come up with.
We urge you to open your minds to the freebies.
Sometimes they rock.
The thing is, we are recognizing one of the tricks we returned for refund.
There are people who sell the Comment Section trick of copying the same comment over and over but the IP will reflect a different computer.
At first we guessed we were being hit by possible auto-responder programs that had been installed into office networks so multiple readers could communicate. Possibly a translator program that offers the same words for ease of use.
At first it was a small issue that did not warrant conversation.
At this point, we are giving this statement about all that:
If you wish to see your name on our site or get yourself into the world of self-promotion by way of a program repeating the same message in hopes of sneaking through, well just, “Really”? “Really, that’s all you’ve got”?
We do hope for more integrity and we do hope to help all those who agree.
Productive and positive self-promotion is not tricking the Search Engines or simply spamming comments through the blog-o-sphere. It is growing organically with proven branding and time in business, online.
SEO refers to computers communicating with each other in code.
WordPress says code is poetry. This poet agrees, but the poetry of code is not words.
SEO is also about providing a message that humans can read because humans are your customers and followers.
Self-promoting with words left in comment sections, is not a productive effort, because humans read the words and they eventually recognize you and remember you for your poor habits.
Feels kind of disrespectful.
Creating a bad or disrespectful rep. online will cost you, at some point, so why not work from a higher place and reap a longer term of reward for your effort?
Michael Torbert of SemperPlugins.com provided the SEO plugin for this site. Yesterday we joined his fold of affiliates and will be placing ads for his group somewhere on our site, in the near future. Yes, ads, because this group provides integrity and we are honored to promote their efforts, here.
Michael sent us an e-book just for signing up and we enjoyed the good read he provided.
In this e-book he said and we quote:
“High quality SEO efforts aren’t about gaming the system, but rather are about consistently applying proven techniques and strategies that have the greatest likelihood of withstanding changes to the search engines’ algorithms.”
We are hopeful when it comes to algorithms and the changes that are coming to the web we all think we recognize.
We are hard at work to grow organically and you, our readers, are showing us that this was our best idea so far.
For those of you who are using the same message from different IP addresses, take care. We feel you are confused in some way and though you do not harm us, you do not find our respect.
One last thought before we move on to process comments patiently waiting.
On a few occasions we have found references to readers saying they are using our work on their sites. Though it is true, we are here in a place where copy and paste is within anyone’s grasp, we appreciate being told if we are being used elsewhere.
This site is copyrighted and we charge nothing to teach and share.
Courtesy my good people, a gift to remember.
Be good to yourselves and good to others, always, and you will live fuller and richer lives.
By the way, thanks to all the readers who have submitted quotes to us, along with their comments.
Just wonderful to find inspirations waiting for us.
Thank you.
Our quote for you today:
“Your economic security does not lie in your job; it lies in your own power to produce–to think, to learn, to create, to adapt.
That’s true financial independence.” Steven R. Covey
We wish you joy in the journey and we look forward to hearing from you.
Perhaps you will tell us how you are doing on your path.....
Together, we are more.
Always.
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Hello Valentine
Dream Big.
That is the message that my Valentine gift says to me.
I was remembered this day of loving ways.
Someone took the time to keep me in the fold and I am grateful.
Our hope, here at RubyDooh is that all of you are reminded to dream big.
Our hope here at RubyDooh is that you all are reminded in some small way that all you do, and all you are, is the product of love.
Let’s make an effort to remember ourselves with love this day.
In keeping with the best of our intentions, we hope to chat you up about some of the technical challenges this dream can present to those of us dreaming to create an income here on the Internet.
Yesterday was a normal beginning.
It was important to check in on the health of this website. Another effort to honor the care and feeding of this dream.
Perhaps you will remember an earlier post, “Insane Courage”.
Perhaps you have found yourself in this maintenance mode but as you felt you were making progress, you found obstacles to your efforts.
Such is the story of yesterday.
Today we are here to share our path with you. We have all been here before. It is true, some of us would be more comfortable to go along fine, letting someone else sort out our challenge.
RubyDooh found the challenge to be an unusual education.
Perhaps you will agree.
It began with a day of clearing cookies and caches to keep all the information like logins and passwords from potential idiots who troll the internet for information that may find them access to personal information places, in our lives. Seemed like our usual daily beginnings but with one fell swoop, all the pages disappeared that reside beneath our tabs.
Train wreck!
There was quite a post waiting to be worked on, but the snag of disappearing tabs took the lead in the day.
The message we were finding when we clicked on the tabs just said the server could not find the pages. A 404 message can be such a stinker.
The first thing to do was call our server.
Go to the site, click on support to get a, “pin number” for phone support, check our e-mail for the “pin number”, call into EnomCentral, answer the computer prompts to get to the right department, remembering to say, “Agent” for every answer the computer voice requires, get in line for a techie to pick up.
We are pleased to work with EnomCentral because the people on the phone for support are always so kind and helpful. Like talking with the neighbors, we began with small chat and then we dove in, to sort out the mystery.
Daniel was the good man who picked up our call. He was sleepy and just beginning his day, just like us.
He was confused at the message because he could see the pages when he opened up our site, just like us. The problem we had hoped to sort out was that if you weren’t logged in as admin, the pages didn’t show up. How was that happening?
Could be so many things.
Everything means everything when you find a dreaded 404.
The good man that he was, found him digging and digging through the pages of his manuals. We were both under the impression it started with the fact that our site is built on WordPress. The program is wonderful but there are no phone numbers to call for support. Then there is the thing about how the WordPress.com is different from the WordPress.org and it was looking like our whole site had possibly been created from the .com, so our options were looking limited.
We did not remember creating RubyDooh on the .com program but we are open to finding we make errors and we still get confused as we grow, sometimes.
The .org is the one you can tweak, just requires an outside server.
But then, the .com support forum is wonderful to connect with.
Tons of client reflections and people in the ether connected to the posting area so our requests for help can be worked from the computers of good hearted WordPress experts. At least, WordPress.com family who are comfortable helping out when the program challenges.
So there we were, looking through anything we could find in our dashboard for the clue. Hovering over each section with Daniel at our side, guessing and checking and talking about what we were finding in each drop down menu.
Searching for something that had power over this change. Something that would simply be found to be disabled. Perhaps an add-on that wasn’t compatible with something else. Maybe a plug-in that our browser no longer cared for. Everything means everything when you find things disappearing and we were going to sort this out. We had guessed that EnomCentral, our server, would be where the trouble originated from. The message told the tale. “Server can not find page........”
Daniel was more inclined to believe it was an error in our text and that WordPress would hold the key.
Daniel put us on hold politely and checked with his superiors. He put us on hold to walk over to the desk of an office mate who might have the manual that possessed the key to this complication. Daniel offered all the guesses he and his office mates could consider. We all agreed it would possibly be necessary to copy and paste what we could find and re-submit all that work by creating a new URL to import to.
UGH!
Weeks of work, tons of information, lots of time consuming effort to head into.
We still had a post to work on so we left Daniel and EnomCentral for WordPress.com.
Thinking we had an error in our text in some way, it seemed the correct place to research after our work with the tech support at EnomCentral.
You can find an explanation of WordPress.com versus the .org at, http://en.support.wordpress.com/com-vs-org/, a very good read.
An excerpt of this is:
The distinctions between WordPress.com, WordPress, and WordPress.org can cause some confusion. Let’s clear them up.
WordPress.com is brought to you by some of the same folks who work on WordPress, the open source blogging software. WordPress.com is a hosting platform that utilizes the same WordPress software that anyone can download from WordPress.org. With WordPress.com, the hosting and managing of the software is taken care of by the team here at Automattic. With the freestanding WordPress software, you need to install it on your own server or a 3rd party hosting provider.
Ultimately, good people, we really should check everything but it is still complicated and just because we found this explanation, we did not find help in the FAQ section.
Daniel had told us it looked like the whole shebang here at RubyDooh had possibly been built on the .com so we were quite concerned at how much less you can do if you have your own server. Our server was guessing we had made the error when we built RubyDooh.com, oh no.
We got up and walked away to go out-of-doors for a look at our rainy desert skies. We hoped to regroup before we tore into the support forum pages for anyone’s reflections of similar challenges.
When we were refreshed, we continued our day of searching and reading and wondering if our original post efforts would ever find our time and attentions.
First, get into the support forum.
WordPress.com had changed in the technical ways that require all of us to keep up, so to begin with, our passwords were not working. Get into the request password places and open new tabs to go to our web mail and retrieve codes to get to the “option for password creation” pages. Small, time consuming task that proved worth the time. Just took so long as getting the message from the WordPress.com site required a refresh to get the messages to come through. Log out, log in, log out, log in....you know how that goes, sometimes.
So now we have our new passwords and we have found our way to the WordPress.com support forum. Create a request for help, complete the forms, keep it short in spite of frustration building. We weren’t sure we made it clear but we left messages and as we typed, we found a message to the right, growing on the screen, that the computer had generated. Then we found another message from the computer, telling us we were in the wrong forum. That this site is not hosted by the WordPress.com site and that we should get our sweet selves to the WordPress.org support forum.
Well, they didn’t actually say we were sweet, that was us on this very sweet day.
Then, we found a message from someone identified simply as, Time bandit.
Immediately liked the handle and read what she had to say.
Again, we were told that we were not in the right forum but this time, we were asked to click on “unsubscribe” at the top of the forum page, so this issue would be closed and we would no longer receive e-mails about this. You can imagine, the tabs that were open were piling up and we were happy to close some of them but our conflict was not resolved so first, we went to WordPress.org/support forum.
Just as we did at the .com support forum, you type in your request for help. The computer provides aid and the forum has reflections but nothing was an actual answer, just similar challenges and guesses.
Back and forth we went from the .org to the .com forums. Reading and reading and reading. This sand box we are so quick to play in can really be complicated when your education isn’t up to the year you are working in. Internet is like that, exciting and fun but still so complicated. Even Daniel had been frustrated by what he didn’t know and he is a master working Tech support, at a major server in this Country.
Our effort had become a challenge that consumed hours of our day.
Our insight for this challenge was that we should be recording our steps because this walk down Internet lane was taking so many twists, we were unsure if we could remember our path or even the lesson.
Yes, everything is a lesson if you want to keep up with our next generation of techies, on this planet.
Jotting down notes, making more phone calls, stopping to check comparisons between the .com and .org forums.
A knock on the door broke the spell for a minute, I was grateful.
With fresh eyes, I retraced my RubyDooh steps, in the dashboard section again.
For the third time, hovering over all sections in our dashboard, we realized we had made some changes to our site but had not checked the site to see how it looked before we moved on to our “Comments”, queue.
We went back to the .org support forum and searched one last time. Maybe we realized that we had changed some things but we did not know which changes could have cast our tabbed pages into the dreaded 404.
Then, as if by magic, we found an entry all by itself, from a man who had lost his pages but had found them again.
Little answers with very big results.
He had also been at the wrong forums, he had also thought perhaps he had lost all his work. His answer was at the .org forum but I shared it with the .com forum before I clicked the “unsubscribe”, so the issue could be closed.
He had inspired my message by saying he hoped this helped anyone here searching for an answer. I felt the same and told the .com forum I was leaving this answer for anyone else who found themselves in the wrong forum. We believe that Internet courtesy is always appreciated and keeps with the Collective habit of forward motion.
We felt like one of the similarities we had kept finding was that many of us spend time in the wrong support forum and we imagined the techies at the .com repeat that message over and over to those of us still unsure about the differences.
So often, simple answers, hard to find.
We went into our dashboard one last time for this challenge.
We went into “Links” and then to “Permalinks”.
One of the first steps we took that morning was to check and see if our posts could be more attractive in the way they identify themselves, for our readers.
Cosmetic considerations that complicated the day.
That generous man at the .org support forum had evidently done the same.
Here is the skinny.......
If you are tempted to take your permalinks out of “Default” setting, you better be prepared to see things disappear. That’s right. It was that simple.
All we really had to do was go to the list of permalinks and click them back into, “Default setting.
Brilliant!
Pages back, entire day consumed, rather incredible feeling to have corrected my misstep.
Along our path yesterday one thing resonated as we wandered the pages of WordPress.org, WordPress.com and RubyDooh.com.
The most important lesson we found in this exercise was to remember to back up our work.
We do use back-ups but even back-ups can fail you. We know we caused this and we know we are better than that but we sorted out our complications and it will remain a stronger lesson because we made the steps ourselves, until we found our way.
We understand that you are aware we began this post mentioning the post we had intended to share with you, yesterday.
Now that we have shared this lesson, we would like to share a little of yesterdays thoughts.
You are all so wonderful in your comments to us. Even though it is so important to answer all of you, we feel it simpler to resonate a little in our pages so all new readers can find what we are learning.
One comment we are working to answer and resolve is a reference to the title you find when you attempt to bookmark our work. It would seem the title of “My Life In Other People’s Homes”, has become the title that reflects as our URL and we are concerned. All we can find so far is the possibility that the last time we worked “My Life In Other People’s Homes”, beneath the tab, “My Other Blog”, left our account stuck in Blogspot mode. Still can’t find a solution to this challenge as we have yet to find that page again. The .org is our first guess but like many of the people in the .org forums will tell you, it has become near impossible to find our accounts. If any of our readers have advice to share, we will be grateful. We remember what the page looked like and the information was retained in a section at the top left of the page. More than that we are confounded by how hard it has become to find this page again.
Still working on it.
Next, we wish to share that we are creating pages to monetize this site.
Kind requests for ad space have prompted this effort.
We have been studying this possible source of income since the beginning of our Internet education. You may remember from reading posts beneath the tab titled, “Saved From ImElite/NancyMcEldowney”, that we originally attempted a Superstore.
Perhaps it was a pet rock but we did acquire some education and even if we found ourselves uninterested in working an online store with dropshippers and warehouses and oh, my goodness, headaches, we still learned something.
We learned there are some places on the Internet that we didn’t find we fit.
Ultimately, we believe this is the key to all this Internet hype and tease.
Just find the place you fit and work it. Work it for all you’re worth and make something of yourself and your inspirations.
Along our early path, we purchased programs, studied free e-books, purchased books for our Resource Library, joined forums and created personal opinions of the work we found as we surfed. (You can find our preferences, so far, behind the tab connected to, “Pals Pages”.)
The opinion we wish to share with you today is that we are conflicted about the clutter of ads on many sites we frequent.
Yes, we hope for income.
We are financially dancing as fast as we can and this effort would do well to correct that and release us from fret.
The choices we see usually include fees to find customers, otherwise called, “Traffic”.
SEO, affiliate work, AdSense which can end up leaving ads that do not reflect our intentions in a proper light and require a minimum amount, before a check is cut, selling banner ads and pop-ups that annoy us to no end. These are just a few of the usual techniques but we are slow to join the masses. We are creating something that we would like to find when we surf. We are honoring how unique we are and we hope we will find this notion catchy, on other sites.
Still, how do we do this?
How do we monetize without losing what ground our work has gained with our readers.
This is the conflict and all we can say for now is that we have believed that growing this organically is a better fit.
Sure, there are companies out there who will charge us to take care of all of this for us.
Sure, there are colleges who will charge us to train us in the arts of Marketing Online, but again, we are slow to join as we find the lesson learned by doing, stays with us longer.
Ryan Deiss says we should be slow to bring in ad space after a blog has been up and running without the ads for a time. In fact he has shared that one of his partners did just this and found it rocked the boat of his readers for a short time, before it took hold. Yes, Ryan says if you will be keeping ads on your blogs, it is better to start providing ad space from the beginning.
Perhaps you have noticed our beginnings behind the tab, “Pals Pages”?
Our intention so far is to create more pages for you to advertize from. We do not have pricing put together but we feel our readers are most often people who are learning as they go, just like us.
If you are looking to advertize on our pages, tell us what you have in mind and what you are able to pay for the space.
We have been finding requests in our Comment section but no real information to work with, to help you.
George Brown, creator of Google Sniper and co-founder of ImElite, among other inspirations this man has monetized, says we should create letters to request space, composed in our own voice. He says we should appear to be real and human and approachable, using our own name as often as possible. At least that is how we translate what we have been reading, from his work.
He inspires even when he is selling. ^_^
So this is what we hope to create.
It is our intention to create a page of all our bookmarked businesses that have proven themselves worthy of our respect.
The trick and time consumption will be in checking with each company we intend to promote, for what they will pay us to provide this ad space. Yes, this means many of the companies we wish to promote may not be interested in doing business with such a young site.
Doesn’t matter.
The point to beginning with our own bookmarks is that these companies have proven themselves to us that they practice business with integrity.
The exercise will provide the repetition of creating letters, responding to answers and finding relationships to care for, on our path to creating an income for our work.
While we are doing this, our hope is that any of you looking for ad space will feel brave enough to simply open the dialogue with us. While room for ad space is at a premium and the cost is probably lower than other sites, you may find a good fit here.
Perhaps this too, will offer an education for us and our readers, about how this works and how it can look once the ads are in place.
All in all, this whole game is still so exciting for us. The requests from our readers for ad space means we have grown.
We have grown good people and you were here to be a part of it.
Well done and thank you from our heart of hearts.
We do hope we have provided a good read for you, today.
Feeding the dream and sharing the bounty of good work and kindnesses that enable growth.
We like this feeling of community, that is growing here.
We hope to honor all of you who take the time to investigate the path we are sharing with you, in our words.
After all, you do honor us so, when you come back for more.
You inspire us and we are so grateful for your company along our way.
Here’s to the dreamers and the eccentrics.
We keep the color.
Leaving you with love.
Always.
Tags: ad space, advertising income, affiliate income, amazon.com, America, Bank Of America, blog-o-sphere, Blogging, Blogging for Income, Cox Communications, dishonest business practice, Donation, e-marketing, ebay Network, education, education online, embedding, Encouragement, Forward Motion, Google, Help, Insights, integrity online, Internet, Internet Income, Internet Respect, Internet Speedway, internet theft, Internet-Speedway.com, iSpeedway.com, Joy, Keywords, Law of Abundance, Loans, memberships, Mortgage Holders, Mortgages, Omar Sayed, Post Office, scams, SEO, strength, Survival, Traffic, Valentine, well-being, WordPress
Insane Courage
I know, what does that mean?
Insane Courage, the words just keep rolling around in my head.
I like saying it out loud.
I consider the words, as I chew on them, during tasks that require my silence.
Yes, those moments do come around.
I try not to let them slow me down.
In fact, today is moving by pretty fast so I am here, briefly, to let you in on what we have resolved today.
If you are one of my wonderful readers, you are aware we experienced a bit of down time to get our system serviced and refreshed.
They, McAfee, told us we had a virus.
This last two days, we have noticed more drama with the system so more digging seemed appropriate.
We searched and chatted with tech support and found ways to delete programs that might be in conflict with each other.
Turns out we are back with Firefox.
Having been built by programmers, we find it more compatible and with more options to consider, than that of Google Chrome. Miss the bells and whistles but Firefox keeps us online when Google Chrome seems to prefer conflict.
We felt that we had gotten somewhere. We were attempting to return here, to put up todays post when all the drama reignited.
Hmm.....
Long story short, I went straight to the facts, as I understood them.
A message kept sweeping my screen about how my d-drive was too full.
Removing files doesn’t change the warning reports. I just wondered why it was always a warning from my d-drive and not the rest of the system.
Then there is the problem with my real-time scanning continuosly shutting itself off after I turn it on.
Two unrelated things that keep happening.
Hmmm.....first, uninstall and then re-install the McAfee Security Program.
Maybe something is incompatible within itself.
Then, what if I was given a file with a virus or some creature born of dishonesty and too much time on some fools hands?
What if the new restore point we just set didn’t remove or change anything on my recovery drive/the d-drive?
I went into my computer and then to my drives.
I chose to look at the d-drive and checked the installed programs.
Sure enough, like a guilty puppy under the table, a complete installation simply marked, “rubydooh”, had an install date that matched up with the dates I started having all the trouble with Internet Speedway, aka: Ispeedway.com.
The most recent restore point identified rubydooh in her current form.
I left those files intact.
But the file dated back in 2010, the file that had a shadow lighting behind it in the files list, was just deleted. Out of Recycle Bin files, too.
Half my d-drive volume was just now removed and here we are to celebrate a possible uninstall of Omar Sayeds covert attempts to be King of the world.....
When you make a big dog brat like that mad, you can assume his underhanded attempts at messing you up.
We are talking about the risk we all take just playing in this sandbox.
Yes, we feel vulnerable.
Yes, we are in uncharted territory every day and we do it anyway.
No, we are not stupid.
We are taking advantage of a connection to our Country and our Planet, in that we wish to connect in the ethernet.
I think it’s pretty cool, really. I like to play here every day and when something prevents me from doing so, I am compelled to keep digging in this machine that brings me to you, and fix what is ailing.
Yes, this thing can suck us in, can’t it?!
There’s that place where I tell myself, Ruby, fight the urge to live in your head..........
Hmmm...maybe I have had enough coffee for this morning.
+)+
Doesn’t matter.
What is important is that we were brave today and we sorted out the contest we observed between our Internet provider and our Security provider.
While each group of phone tech support attempted to shift the ability to solve the issue to the other, we kept listening and taking notes to do the work we did.
The feeling of acomplishment lingers.
Be brave today.
Be responsible for your equipment and check into getting service done to remove old, possibly incompatible programs, that are running in the backround.
Look into your restore points and find out how long ago you set them.
This means being aware of the machine you are working on.
If you are in an office and you have support provided for you, doesn’t mean you should remain ignorant of what gets you where you want to go.
I will stop here, and refer you back to the posts, saved from imelite. You will find a tab for this blog at the top of this page. This first post was an early observation for me but it still resonates.
Those of us who know the back streets and short cuts on this Internet Highway, will have more fun down the road, when technology changes and improves the inspiration. Good for us, who have the insight and tenacity to keep training ourselves to understand all this.
Today we are reflecting on the care our equipment requires.
We are respecting the good intentions all the tech support offered, as we continued to take advice and make changes along the way. The reality of the trouble also provided the conflict these good people supplied, as they couldn’t figure out what was wrong. We are just grateful we were taking notes because collectively, this group of people, Freddy, Tabitha, Joe (twice), and finally Matthew, helped this bumpy road smooth out.
We are very grateful.
So rule for today.....
Service your equipment the same as you would your vehicle.
Being unable to understand computers does not excuse using them with no regard to the care and feeding. If you abuse or neglect your tools, they will crash and cause you all sorts of grief that you really won’t have time for anyway.
Today, it would seem we have stepped up our game in the care and feeding places.
The low life, Internet Speedway, aka :iSpeedway.com, group that is still marauding through the ethernet, may have given us the virus and it still may be lurking.
We are hoping that removing the old 2010 file, for a shadow rubydooh, from our recovery disk and recycle bin, will slow it’s process and increase our ability.
We hope that we have shown you a reason to look at your computer with a more productive respect.
Oh, and we were so proud to have sorted this out so far.
Here is where we remind you that the choice of browser that you use may be the complications you experience with this site. Money is motivating the polorization of the browsers available to us. Be wise in your choices and find the one most compatible to your needs.
Just getting that forward motion going again.
Stay strong and be brave.
Insane Courage.
Insane Courage.
Insane Courage.
Always.
Tags: affiliate income, amazon.com, American, Bank Of America, Blogging, Blogging for Income, Cox Communications, Donation, e-marketing, education, education online, embedding, Encouragement, Forward Motion, Google, Help, Insights, integrity online, Internet, Internet Speedway, internet theft, iSpeedway.com, Joy, Keywords, Law of Abundance, Loans, Mortgage Holders, Mortgages, Omar Sayed, Post Office, SEO, strength, Survival, well-being, WordPress
Welcome Back...Google
Hello.
Thank you for your interest in our words and all the participation that we are finding in our comment sections.
Your interest and respect brought us to tears today and we are very grateful.
Just goes to show you, the good stuff is always happening right along side of what we are staying busy with. Shows you how important it is to stay open for the positive even when conflict has you dancing as fast as you can.
This blog has always been about the growth we experience as we continue our focus on learning. It is a true joy to connect with so many other like minded people, all over the world, who are also in search of that something, that makes everything else, make sense.
We believe in the kindness of strangers.
We believe in the forward motion sharing what we know can provide.
We believe strangers are only people who have yet to introduce themselves and our comment section is a strong indication that we are not alone in our opinions.
Thank you for all your comments.
Thank you for the time you take to read our work.
We are honored and we hope to continue to be useful and entertaining in our efforts, here.
Today will be a complicated day that will lead me as I accomplish all that is on the, “Friday List”.
Here’s to good days, full of activity and company and forward motion.
Steven R. Covey advises us to, “begin with the end in mind”.
We are aiming for the end of this day and will keep an eye on our list so we can feel the accomplishments sink in as we check off each item that waits for attention.
With this day at hand, be well and maintain yourselves with joy in the process.
Evening will be here soon enough.
Our windy sunrise has just arrived.
Perhaps another cup of coffee.........
Always.
Tags: blog-o-sphere, Blogging, Blogging for Income, e-marketing, ebay Network, education, education online, embedding, Encouragement, Forward Motion, Google, Help, Innovation, Insights, integrity online, Internet, Internet Income, Joy, Keywords, Law of Abundance, memberships, Mortgage Holders, Mortgages, scams, SEO, strength, Survival, well-being, WordPress
STOP CENSORSHIP!
We wish to encourage inspiration and growth. We believe the coming days will reflect what Congress believes. We urge you to join the blackout today and speak your heart about how the Internet will be used from this day forward. Will the Corporations continue to control this Country, our world, or will the people who live in this world continue to create income and share our lives as we have. This is for you to decide and you choose even if you choose not to choose. Let someone choose for you? Risky.
Tags: affiliate income, blog-o-sphere, Blogging, Blogging for Income, e-marketing, education, education online, Law of Abundance, memberships, PIPA, SEO, SOPA, STOP CORPORATIONS AND CONGRESS FROM INTERNET CONTROL, strength, well-being, WordPress
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Our Current Project.......
.....requires your participation. We would like to know, who, is finding us. Also, how far away from us, are you?. If you register for our site, do you receive notifications of new posts? Have I enabled respectful widgets that do not annoy you? Do you have any requests of our ability to share with you? Would you appreciate our creating a forum for further conversation, about the issues that we bring you? Our intention is to grow. It is not to sell your information to anyone, along our way. That is income lacking integrity and it does annoy us, at this time. At any time. As always, we will share what we learn from this project, as we learn it. We hope you enjoy and learn with us. RubyDoohLike us on Facebook
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